General Sales Terms
Application
These conditions apply to all articles and services customarily performed by RELIABLE CORK SOLUTIONS, UNIP. LDA
Price Table
The Prices indicated in our tables do not include VAT. The articles and services provided are always billed at the price in force on the date of execution of the order and may be changed without prior notice.
Current Account
Deliveries on credit will only be made after the opening of the current account is requested and after approval by RELIABLE CORK SOLUTIONS, UNIP. LDA. Likewise, a credit limit will be established for each client.
Commercial Discounts / Financial Discounts
Any commercial discounts to be applied may be different from article to article and depending on the quantities or purchase value.
The financial discounts, commonly known as pre-payment discounts, are as follows:
- Natural corks: 5%
- Agglomerated cork stoppers: 3%
Cash sales
All supplies of less than € 500 will be processed in this mode. The same applies to supplies whose value, after being added to the existing debt, exceeds the established credit limit.
Payments / Delays in Settlements
Payments must be made by bank transfer to the following IBAN: PT50.0033.0000.45453926655.05.
Failure to pay an invoice on its due date will immediately pay all credits of RELIABLE CORK SOLUTIONS, UNIP. LDA on the client, even if they have not yet expired and will have the consequences mentioned below for the lack of liquidation within the stipulated period for that purpose.
Settlements not processed within the indicated period, 60 days from the invoice date, cause the following:
- Temporary or permanent suspension of supplies on credit
- Deferred interest at the legal rate in force, plus a surcharge of 5% as a penalty clause.
For settlements not processed within 60 days after the due date, the mechanism of collection through litigation will be triggered.
Orders
All orders must be made in writing and orders are not accepted by telephone.
Orders will only be accepted after confirmation in writing of their acceptance by RELIABLE CORK SOLUTIONS, UNIP. LDA
Any change to the original order must be communicated in writing.
Any cancellation or modification of an order already confirmed by RELIABLE CORK SOLUTIONS, UNIP. LDA will only be possible with prior agreement of RELIABLE CORK SOLUTIONS, UNIP. LDA. In the absence of agreement, the payments for the already confirmed order are due to RELIABLE CORK SOLUTIONS, UNIP. LDA
Deadlines
The estimated time for delivery of the articles is 5 to 10 business days, counted from the confirmation of the order and in accordance with the internal process of order management.
We are only responsible for delivery deadlines confirmed by us, excepting cases of delays due to force majeure or third party liability.
Failure to comply with this deadline will not entitle you to any compensation.
In any case, the delivery of the articles will not be carried out if the customer is in arrears before RELIABLE CORK SOLUTIONS, UNIP. LDA.
Complaints / Returns
Complaints or returns, when fair, will only be accepted up to 15 days after the date of delivery and provided that our delivery documents are duly referenced.
Despite our internal control, all articles received must be checked before use.
Our responsibility is limited to replacing the item. In no case shall we be responsible for the final product of our customer.
Court
Any questions or disputes concerning the interpretation of this contract shall be subject to the jurisdiction of the Santa Maria da Feira District Court.
These conditions apply to all articles and services customarily performed by RELIABLE CORK SOLUTIONS, UNIP. LDA
Price Table
The Prices indicated in our tables do not include VAT. The articles and services provided are always billed at the price in force on the date of execution of the order and may be changed without prior notice.
Current Account
Deliveries on credit will only be made after the opening of the current account is requested and after approval by RELIABLE CORK SOLUTIONS, UNIP. LDA. Likewise, a credit limit will be established for each client.
Commercial Discounts / Financial Discounts
Any commercial discounts to be applied may be different from article to article and depending on the quantities or purchase value.
The financial discounts, commonly known as pre-payment discounts, are as follows:
- Natural corks: 5%
- Agglomerated cork stoppers: 3%
Cash sales
All supplies of less than € 500 will be processed in this mode. The same applies to supplies whose value, after being added to the existing debt, exceeds the established credit limit.
Payments / Delays in Settlements
Payments must be made by bank transfer to the following IBAN: PT50.0033.0000.45453926655.05.
Failure to pay an invoice on its due date will immediately pay all credits of RELIABLE CORK SOLUTIONS, UNIP. LDA on the client, even if they have not yet expired and will have the consequences mentioned below for the lack of liquidation within the stipulated period for that purpose.
Settlements not processed within the indicated period, 60 days from the invoice date, cause the following:
- Temporary or permanent suspension of supplies on credit
- Deferred interest at the legal rate in force, plus a surcharge of 5% as a penalty clause.
For settlements not processed within 60 days after the due date, the mechanism of collection through litigation will be triggered.
Orders
All orders must be made in writing and orders are not accepted by telephone.
Orders will only be accepted after confirmation in writing of their acceptance by RELIABLE CORK SOLUTIONS, UNIP. LDA
Any change to the original order must be communicated in writing.
Any cancellation or modification of an order already confirmed by RELIABLE CORK SOLUTIONS, UNIP. LDA will only be possible with prior agreement of RELIABLE CORK SOLUTIONS, UNIP. LDA. In the absence of agreement, the payments for the already confirmed order are due to RELIABLE CORK SOLUTIONS, UNIP. LDA
Deadlines
The estimated time for delivery of the articles is 5 to 10 business days, counted from the confirmation of the order and in accordance with the internal process of order management.
We are only responsible for delivery deadlines confirmed by us, excepting cases of delays due to force majeure or third party liability.
Failure to comply with this deadline will not entitle you to any compensation.
In any case, the delivery of the articles will not be carried out if the customer is in arrears before RELIABLE CORK SOLUTIONS, UNIP. LDA.
Complaints / Returns
Complaints or returns, when fair, will only be accepted up to 15 days after the date of delivery and provided that our delivery documents are duly referenced.
Despite our internal control, all articles received must be checked before use.
Our responsibility is limited to replacing the item. In no case shall we be responsible for the final product of our customer.
Court
Any questions or disputes concerning the interpretation of this contract shall be subject to the jurisdiction of the Santa Maria da Feira District Court.